Description:

Brand Ambassador - No r Cal (part-time, temporary, contract role)

Department: Wholesale

Reports to:

Classification: Exempt

Direct Reports: None

Effective Date: April 2025

Pay Scale: Part time contractor role paid hourly at $25 per hour (DOE), estimating 35 hours/week.

• Compensation for travel miles at IRS rate.

POSITION SUMMARY

The Brand Ambassador maintains the Region by ensuring store operational excellence and maximizing Kiosk Walk-in shop-ability . The Brand Ambassador establishes and develops relationships with our key customer s , Whole Foods, Berkely Bowl, Safeway, Andronico's, Raley's, external partners, and our cross-functional internal teams. The Brand Ambassador g enerates brand recognition, driv es customer engagement and revenue through event marketing execution.

Urban Remedy's core values of Our Foundation , Accountability , Creativity, Change, Integrity and Empowerment guide ourteam in representing Urban Remedy to our associates, vendors, customers, and the media. All employees are expected to embrace these core values as part of their daily work-life with Urban Remedy .

MAJOR RESPONSIBILITIES

• Be the face of the brand, create an environment where our partners are treated fairly in the spirit of Urban Remedy's core values and that exemplifies the brand ethos in the market.

• Ensure execution of kiosk merchandising , inventory, clean liness , removal of dust, compliance to the company issued p lanogram s .

• Perform basic kiosk maintenance: Facing, stocking, best by date compliance, proper signage , report inventory on hand.

• Capture photos/video of activity , inventory and report numerical outputs / consumer feedback.

• Establish and build positive relationships with Store Operations teams .

• Support and Educate stores within key initiatives such new product launches and promotions to drive sales .

• S upport brand activations / events / in - store demonstrations including:

• Schedule sampling/event activity

• Inventory preparation

• Create attractive and clean displays!

• Execute sampling, proactively engaging with consumers.

• Post-event clean-up - ensure the event area is returned to its original clean and organized state.

• Monitor product quality and ensure compliance with proper food safety & follow food handling procedures.

• Continually develop your product knowledge and overall knowledge of the natural & organic industry to answer customer questions.

• Assume additional responsibilities as assigned.

Position-Specific Skills

• 1- 2 years of retail or merchandising experience.

• Strong communication skills; proficient in English in both spoken and written.

• Proficiency in Microsoft Office Platforms, Teams .

• Must have a Smartphone to utilize app-based technology.

• Truly believes Food is Healing and has a genuine passion towards the natural/organic food movement.

• Ability to model the Urban Remedy culture in every interaction and relationship with customers.

• An innovative mind that thrives in an environment of change and creativity.

• Food handling and safety knowledge.

• Prior product demo/sampling experience .

• Professional, energetic and positive demeanor .

Leadership Skills

• A strong consumer focus and service orientation.

• Authentic and approachable personality that can connect with a diverse range of people.

• A motivated self-starter who can work well both independently and as part of a team.

• H igh sense integrity, professional courage, and sound judgment.

Technical Skills

• Strong prioritizing and time management skills.

• Ability to multi-task in a fast-paced work environment and have fun!

Education/Training

• Food handling and safety certification.

• Experience with organic food/natural products preferred .

• Bachelor's degree preferred .

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• This position is field based.

• Expected to wear clothing appropriate for the nature of the Company's business and the type of work performed.

• Position requires long periods of standing and driving.

• Must be able to lift up to 50lbs ., 10-12 times per shift.

• This position requires a f lexible work schedule including early morning, evenings, weekends and holidays .

EXPECTATIONS & DEVELOPMENT

As an employee of our Urban Remedy team we expect you to be accountable for your actions, to challenge existing processes and to grow both professionally and personally. This means having the willingness to claim 100% ownership for results, both individually and collectively with others and to "think outside of the box" when it comes to processes, policies, and strategies . It also requires seeking out new knowledge and skills and assisting others in growing similarly.

Urban Remedy employees are also expected to exemplify a commitment to Urban Remedy's sustainability goals as they relate to your role, your department, and personal responsibility for conserving resources such as energy, water and waste.