Description:

M ERCHANDISER ASSOCIATE , Whole Foods Market Northern California

Department: Wholesale

Reports to: Regional Account Manager, California

Classification: Exempt

Direct Reports: None

Effective Date: February 2025

Pay Scale: $68,640

Location: Hybrid

POSITION SUMMARY

The MERCHANDISER ASSOCIATE maintains the Region by ensuring store operational excellence and maximizing Kiosk Walk-in Purchasability . The Merchandiser associate establishes and develops relationships with our #1 customer, Whole Foods Leadership Team, external partners, and our cross-functional internal teams. The Merchandiser associate g enerates brand recognition, driv es customer engagement and revenue through event marketing execution.

Urban Remedy's core values of Our Foundation , Accountability , Creativity, Change, Integrity and Empowerment guide ourteam in representing Urban Remedy to our associates, vendors, customers, and the media. All employees are expected to embrace these core values as part of their daily work-life with Urban Remedy .

MAJOR RESPONSIBILITIES

• Create an environment where our partners are treated fairly in the spirit of Urban Remedy's core values.

• Support and Educate Whole Foods stores within key initiatives & strategies to drive sales, efficiency , and maximize profitability.

• Ensure execution of kiosk merchandising , inventory, cleanliness and compliance to the company issued p lanogram s .

• Execute Field visits: 20 per week

• Establish and build positive relationships with WFM Store Operations and Leadership teams & 3 rd Party Merch andising teams ( i.e. Dirty Hands)

• Add Secondary Merchandising when possible. (WFM HQ will dictate acceptable options/locations for secondary display)

• Provide recurr ing feedback and sales updates to WFM Store Operations and L eadership teams, 3 rd Party Merchandising teams on overall kiosk performance.

• Work with Direct Report , peers and 3 rd Party Merchandising Teams to develop best practices, process improvement and other additional projects to increase revenue inside the Tier Process

• Utilize Power BI to assess results and create action plan s

• Review each Kiosk ' s daily orders

• Communicate feedback and updates to Quality Assurance Team regarding product quality or concern issues.

• Demos: Manage external demo team, or perform demos when required for 14-day Promo s (trade shows, etc.)

• Provide Weekly reporting on all main KPIs. (Follow internal standard report ing process.)

• Assume additional responsibilities as assigned.

Position-Specific Skills

• 1- 2 years of retail or merchandising and sales experience.

• Strong communication skills; proficient in English in both spoken and written.

• Proficient in Microsoft Office Platforms, Teams .

• Must have a Smartphone to utilize app-based technology.

• Truly believes Food is Healing and has a genuine passion towards the natural/organic food movement.

• Ability to model the Urban Remedy culture in every interaction and relationship with customers.

• An innovative mind that thrives in an environment of change and creativity.

• Food handling and safety knowledge.

• Professional, energetic and positive demeanor .

Leadership Skills

• A strong customer focus and service orientation.

• Authentic and approachable personality that can connect with a diverse range of people.

• A motivated self-starter who can work well both independently and as part of a team.

• Have a high sense integrity, professional courage, and sound judgment.

Technical Skills

• Ability to achieve results working independently.

• Strong prioritizing and time management skills.

• Ability to multi-task in a fast-paced work environment and have fun!

Education/Training

• Bachelor's degree preferred .

• Food handling and safety certification.

• Experience with organic food/natural products preferred .

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• This position is field based.

• Expected to wear clothing appropriate for the nature of the Company's business and the type of work performed.

• Position requires long periods of standing and driving.

• Must be able to lift up to 50lbs ., 10-12 times per shift.

• This position requires a f lexible work schedule including early morning, evenings, weekends and holidays .

EXPECTATIONS & DEVELOPMENT

As an employee of our Urban Remedy team we expect you to be accountable for your actions, to challenge existing processes and to grow both professionally and personally. This means having the willingness to claim 100% ownership for results, both individually and collectively with others and to "think outside of the box" when it comes to processes, policies, and strategies . It also requires seeking out new knowledge and skills and assisting others in growing similarly.

Urban Remedy employees are also expected to exemplify a commitment to Urban Remedy's sustainability goals as they relate to your role, your department, and personal responsibility for conserving resources such as energy, water and waste.